1. Who We Are

KeralaListings.com is a free classifieds and business directory platform connecting buyers, sellers, and service providers across Kerala, India, and worldwide. Our website address is: https://keralalistings.com

For privacy-related queries, contact us at: info@keralalistings.com

2. What Information We Collect

2.1 Information You Provide

• Name and email address when you register an account
• Phone number if provided in your listing
• Business name, address, and description in your listings
• Photos and videos you upload to your listings
• Messages sent through our contact forms
• Payment information when purchasing paid listings (processed securely)

2.2 Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on site
• Search queries made on our platform
• Location data when you use our radius search feature
• Device information (mobile, desktop, tablet)

2.3 Information from Third Parties

• Google account details if you sign in with Google
• Facebook account details if you sign in with Facebook

3. How We Use Your Information

• To create and manage your account
• To display your listings on our platform
• To send you booking confirmations, notifications and updates
• To process payments for paid listings
• To improve our website and services
• To respond to your enquiries and support requests
• To conduct our lucky draw promotions
• To prevent fraud and ensure platform security
• To comply with legal obligations

4. Third-Party Services We Use

• Google Maps — for location and radius search features
• Google Analytics — to understand website traffic and usage
• Google Search Console — for SEO monitoring
• WooCommerce — for processing paid listing payments
• Simply Schedule Appointments — for booking services
• WPForms — for contact form submissions
• YouTube — if you embed videos in your listings

5. Cookies

We use cookies to improve your experience. Please see our separate Cookie Policy page for full details.

6. Your Rights — Worldwide Coverage

🇮🇳 India (DPDP Act 2023)

Under India's Digital Personal Data Protection Act, you have the right to access your personal data, correct inaccurate data, erase your data, and withdraw consent at any time.

🇪🇺 European Union & UK (GDPR)

EU and UK residents have the right to access, rectify, erase, restrict processing, data portability, and object to processing of their personal data.

🇨🇦 Canada (PIPEDA)

Canadian residents have the right to access their personal information and challenge its accuracy.

🇺🇸 USA — California (CCPA)

California residents have the right to know what personal information is collected, the right to delete, and the right to opt-out of sale of personal information. We do not sell personal information.

🇦🇺 Australia (Privacy Act)

Australian residents have the right to access and correct their personal information held by us.

🌍 All Users

Regardless of your location, you can contact us at info@keralalistings.com to exercise any of your privacy rights.

7. Data Storage and Security

Your data is stored securely on Hostinger servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

• Account data — retained as long as your account is active
• Listing data — retained for the duration of the listing plus 90 days
• Contact form submissions — retained for 12 months
• Analytics data — retained as per Google Analytics settings (26 months)

9. Children's Privacy

KeralaListings.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

• Email: info@keralalistings.com
• Website: https://keralalistings.com